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Online Payment Gateways

Our Booking Service gives you the option of two payment gateways, eWay and Paypal.

eWay

eWay works with a merchant facility that you get from your bank, and talks to all major Australian banks. A merchant facility allows you to take payments by credit/debit card and hooks up to eWay which handles the on-line gateway. If your bank tries to sell you their own gateway, that won’t work as we don’t interface with each bank’s individual system. NAB in particular, pushes their Transact system and wastes your time until you push them to allow you to connect with eWay.

eWay is cheaper if your turnover is larger than a certain amount. A calculator to help you compare eWay and Paypal is on our Google Drive.

Here’s the link to get started with eWay, https://my.eway.io/cbd-web.html. If it asks for a plan, select the Community Plan which is only available to not-for-profits, is cheap and will talk to all the banks.  More information and costs are at https://www.eway.com.au/plans-pricing/gateway-plans-pricing/.

eWay transfers your funds into your bank account overnight, automatically.

Paypal

Paypal costs more per transaction but has no annual fees and is easier and quicker for you to set up. It’s ideal for smaller clubs. Members (and the public) do not need a Paypal account and can use a credit or debit card directly. However, opening a Paypal account means you do not need to enter credit card details each time you book.

Paypal doesn’t transfer funds to your club’s bank automatically, so you have to login and request a transfer to your bank.

Paypal charges 2.6% + $0.30 per transaction https://www.paypal.com/au/webapps/mpp/paypal-seller-fees.

You can get cheaper rates from Paypal if you have sufficient volume, but you probably want to use eWay as it’s cheaper still.

Feb, 29

iCal sync for bookings

Some booking services offer a way to synchronise bookings with other booking services. The holy grail is “Channel Managers” which are real-time and can sync multiple booking services almost instantaneously. So far we haven’t found a Channel Manager that we can use, although some promising leads are currently being followed up.

In the meantime, iCal sync is offered by many booking services.  A good article on iCal vs Channel Managers is at https://suite.booking.com/blog/ical-channel-manager-technology/

For a few years now we have provided an iCal feed that allows Airbnb to check the Booking Service and although this is not real-time (Airbnb only checks every few hours) it removes 99% of enquiries for an already-booked room and saves you entering bookings into Airbnb manually.  We have recently extended this to two-way synchronisation. So whenever a room is clicked on the Booking Matrix, we check Airbnb instantly and update the matrix to prevent a booking getting to step 2. We also check Airbnb and update once an hour so the matrix is usually up-to-date before a room is clicked on.

Many booking services provide iCal sync, including Expedia, booking.com and others, so get in touch if you would like to get bookings from other platforms without creating clashes and more work for yourself.

We have been trialling a demonstration of iCal sync using our small Airbnb in the City of Melbourne, which has two Airbnb listings.  You can see the Booking Service at https://nikdow.cbdweb.net/ which is getting the information from Airbnb via 2-way iCal sync.  We’ve then hooked that up to a WordPress plugin on this site to show availability (read-only) and take enquiries at https://www.cbdweb.net/booking/

Feb, 29

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